Meyer Distributing Company: Support
Meyer Distributing Company employs
experts who know your business. The collective expertise of our staff means
you get the most comprehensive service in the industry - service that goes beyond
order-taking and complements our incredible array of customer amenities. To
place a phone order, or for general assistance, call us toll-free at 1.800.472.4221
from 8:30 a.m. to 8:00 p.m. EST, Monday through Friday.
Returns Policy
Meyer Distributing Company will exchange or reimburse you for the cost of product (freight not included) for any item returned within 30 days. There will be an applied restocking fee of 15% after 30 days and 25% after 60 days. No returns will be accepted after 90 days. Exceptions to this return policy include custom-ordered items (for which no returns are accepted). All returns must be unopened, not expired and in saleable condition.
To assist us better in serving you, we require that all returns be pre-arranged — for podiatry product returns call 1.800.853.1490; for all other returns call 1.800.472.4221. If you have a problem or any questions about a product under warranty, please call us for further assistance.
Frequently Asked Questions
Is contract pricing available?
Yes — Meyer Distributing Company offers volume discount pricing. Please contact your Meyer sales representative. For podiatry, call 1.800.853.1490; for all other inquiries, call 1.800.472.4221.
What are the cut-off times for same-day shipping?
Orders for in-stock items will be shipped immediately and accurately from the nearest Meyer Distributing Company warehouse on the same working day, if placed before 4:30 p.m. PST or EST.
Are there minimum order requirements?
No. Meyer Distributing Company does not have any minimum orders, allowing you just-in-time inventory.
What if I can't find a product I'm looking for?
Please feel free to contact us. We will respond immediately to your specific request and often have an answer (and the product) in a very short time.
Who do I contact to request a printed catalog?
If you would like our printed catalog mailed to you, simply fill out our form here.
Website Issues
To contact the Meyer web help staff, call us toll-free at 1.800.472.4221 ext. 5195 from 8:30 a.m. to 5:00 p.m. EST, Monday through Friday, or use this form to send us your website feedback.
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